Table of Contents
State of the Town Town of Windsor, Connecticut
Agenda
Review of Key Objectives & Critical Success Factors
How Did We Do?
Median Residential Sales 1991 to 1999
Top Issues Facing Community
Progress Against Financial Goals
Mill Rate Comparison
Mill Rate Trend
Grand List Growth
Revenue and Expenditures
Revenues vs. Expenditures
Surplus Status
Debt Service Trend
Customer Satisfaction
Employee Satisfaction System 1 = 25; System 2 = 50; System 3 = 75; System 4 = > 75
Quality and Productivity
Building Office Productivity Revenues per Employee
Headcount
FTEs vs. Inflation
Goals for Next Period
Summary
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Author: Town of Windsor
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